STORE & COMMUNITY MANAGER
We are currently looking for an exceptional and inspiring leader to act as Store and Community Manager for our Lolë (Flagship) store on Ste-Catherine Street in Montreal !!!
As the Store & Community Manager, you will be accountable for all the operations and community aspect of your store. You will be responsible for hiring, training and developing your team to ensure superior customer satisfaction and to meet sales & profit targets.
- Manage store operations in order to achieve sales objectives.
- Use management information tools and analyze sales reports to identify and address trends and issues in store performance including key performance indicators.
- Recruit, develop and train the sales team to deliver a legendary in-store shopping experience, taking into account the Lolë culture, values, and lifestyle.
- Work in collaboration with HR on topics such as performance review, training, employee relations, recruitment, legislation, etc.
- Communicate with the the various internal department within the organization to ensure a relationship based on a shared vision to deliver a legendary shopping experience.
- Ensure that the store always have a good inventory control.
- Responds to complaints and requests from customers and informs resource persons to correct the situation.
- Coordinate meet-ups (in-store classes).
- Partner with like-minded businesses and collaborate on events/shopping parties etc.
- Recruit ambassadors and develop/maintain a close relationship with them.
- Build a database + manage store’s social media account.
You are passionate about fashion and well-being, are overflowing with energy, you believe and subscribe in Lolë’s philosophy “live out loud every day!”
You have 3 to 5 years of experience in a similar position in the fashion or sport field and have excellent leadership? In addition, you are bilingual and can handle multiple situations simultaneously and you have extraordinary planning, problem-solving and communication skills? If this fits your profile, you are the person we are looking for!!!
Thank you for your interest. Only the selected candidates will be contacted.